Reaction Lab

Booking & Customer Care

Reaction Lab text-message consent

This page publishes the exact text-message disclosure shown in Reaction Lab's Open Lab reservation form. It remains available for customers and compliance reviewers even when no reservation times are open.

Unchecked by default in the reservation form:

How consent works

  1. On Open Lab booking, select a date and time and tap Book.
  2. Enter a mobile number. The standalone text-message checkbox directly below it is blank by default and separate from the participation agreement.
  3. Selecting the checkbox is optional. A reservation can be completed without agreeing to text messages.
  4. Only customers who select the checkbox are enrolled in booking and customer-care texts. Reply STOP at any time to unsubscribe or HELP for help.

Opt in by text

Customers may also opt in by texting START to (732) 856-8163. By texting START, you agree to receive recurring Reaction Lab Booking & Customer Care texts, including confirmations, reminders, scheduling changes, and safety notices. Up to 4 automated messages per booking you make; message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is optional and is not a condition of purchase. See our Privacy Policy and Terms of Service.

After START, the confirmation reply is: “Reaction Lab: You are opted in to booking and customer-care texts. Reply HELP for help or STOP to opt out.”

Reaction Lab does not buy, rent, or obtain phone lists from third parties and does not use this program for affiliate or third-party marketing. For help, email info@reactionlab.fun or call (732) 856-8163.